Mission Statement

MVD Mission:

Outstanding service to the motoring public- every customer, every transaction, every time.

MVD Vision:

National excellence in motor vehicle services and operations.

MVD Purpose:

To license commercial and non-commercial drivers; register and title commercial and non-commercial vehicles and boats; license auto dealers and title service companies; contract with private partners for selected MVD services; and assure that MVD work is performed in accordance with the Motor Vehicle Code (Chapter 66, NMSA 1978).

MVD Core Values:

• To take care of our customers by taking care of our staff.
• To provide a supportive and professional work environment with a focus on teamwork, documented policies and procedures, accountability, personal responsibility, employee development, and good communication.
• To provide quality customer services that are consistent, timely, accurate, confidential, efficient, and professional.
• To value our customers’ time by minimizing field office wait times, and by providing alternative service delivery channels that eliminate the need to wait in line.
• To minimize fraud and opportunities for identity theft.
• To meet state and federal requirements with budget parameters.